The field staff spends the majority of their day outside any immediate supervision. Both large and small field sales/service organizations face challenges to manage them.
The most common myth while managing field services operations entails the assumption that “it is all about delivery”. If you believe so, you might face
Servicing is the heart and soul of any product. Without it, customers don’t trust products and thereby don’t buy it. It becomes extremely important to
The most difficult of things 500 years ago was communication because one could only send messages through a channel one trusted completely and it still
