The field staff spends the majority of their day outside any immediate supervision. Both large and small field sales/service organizations face challenges...
The most common myth while managing field services operations entails the assumption that “it is all about delivery”. If you believe so,...
The Supreme Court’s order on September 26 that barred private companies from using Aadhaar-based electronic know-your-customer (e-KYC) is finally taking its toll...
Your Aadhaar Card will no longer be valid for eKYC processes per the latest ruling by the Supreme Court. As a consequence...
In a major development, the Supreme Court gave its verdict against the use of Aadhaar card for authentication purposes. As a result...
In the era of the digital life, mobile wallets have revolutionized the way in which a common man makes payments. India came...
Servicing is the heart and soul of any product. Without it, customers don’t trust products and thereby don't buy it. It becomes...
With every business eyeing global reach and domination, it has never been more important to deploy business process analytics which are location...
Processes are the cement in the foundation of any organisation. It is these very processes, that hold an organisation and its people...
The most difficult of things 500 years ago was communication because one could only send messages through a channel one trusted completely...