Blog

Blog

25 Sep 2019

The field staff spends the majority of their day outside any immediate supervision. Both large and small field sales/service organizations face challenges to manage them. There had to be some solution to make field teams operate on-target with the work assigned. Voila! The answer is Field Activity Management. It refers to the management of a...

Continue reading
23 Sep 2019

The most common myth while managing field services operations entails the assumption that “it is all about delivery”. If you believe so, you might face many hiccups during your business journey. For the delivery needs to be at the right place, right time and with the right technology. On top of that organisations need to...

Continue reading
12 Nov 2018

The Supreme Court’s order on September 26 that barred private companies from using Aadhaar-based electronic know-your-customer (e-KYC) is finally taking its toll on the telcos. The Department of Telecommunications (DoT) on Friday, October 26 has also decided to restrict the use of a customer’s Aadhaar data for verification purposes in order to comply with the...

Continue reading
17 Oct 2018

Your Aadhaar Card will no longer be valid for eKYC processes per the latest ruling by the Supreme Court. As a consequence of the verdict, private organizations like telcos and banks are forced to propose a new e-KYC process. To provide a solution for this, FeetPort has come up with an alternative that will ease...

Continue reading
04 Oct 2018

In a major development, the Supreme Court gave its verdict against the use of Aadhaar card for authentication purposes. As a result of the verdict, private organizations like telecom operators and banks cannot use Aadhaar for instantaneous eKYC. Unique Identification Authority of India (UIDAI) has asked the companies to come forward with a plan for stopping...

Continue reading
03 Oct 2018

In the era of the digital life, mobile wallets have revolutionized the way in which a common man makes payments. India came up with its own solution to solving cash spend, a problem which wasn’t solved with plastic cards but with an internet connected mobile device. A mobile wallet enables a person to store payment...

Continue reading
11 Jan 2018

Servicing is the heart and soul of any product. Without it, customers don’t trust products and thereby don’t buy it. It becomes extremely important to have a servicing framework which is available, active and most importantly effective. FeetPort empowers any organisation to create end-to-end frameworks for the servicing process lifecycle of the customers. This can...

Continue reading
29 Nov 2017

With every business eyeing global reach and domination, it has never been more important to deploy business process analytics which are location aware. When businesses expand beyond their home geography, they need to be monitored better, analysed better and reported a lot better. This may not have been possible 10 years ago. But since the...

Continue reading
22 Nov 2017

Processes are the cement in the foundation of any organisation. It is these very processes, that hold an organisation and its people together. With the rapid proliferation of startups and enterprises, it becomes imperative to carry out process audits from time to time. Process audits in layman terms are a bunch of questions which (if...

Continue reading
31 Aug 2017

The most difficult of things 500 years ago was communication because one could only send messages through a channel one trusted completely and it still took weeks not days. Today, it takes 500 milliseconds. All you need to do is take out your smartphone and you are just a click of a button away. Despite...

Continue reading